Scammers and refusing to refund unless I remove my review
Scammers. And this is a review of the customer service.
This company scammed me. I ordered 1, they charged and sent 3 after I said cancel. I've seen the same thing from others. If the products were any good, that company wouldn't need to rip off people.
There seems to be a pattern of irritating customers through emails. There is a very good YouTube video showing hundreds of similar complaints about being scammed, overcharged and annoyed.
Re customer service. After dozens of irritating emails, lulutox are now blackmailing me for my refund. They have offered me a full refund only if I remove my review.
STAY AWAY.
Reply from Lulutox
Hi Noreen,
Thank you for bringing this to our attention. We're sorry to hear about any inconvenience you might have experienced.
Our support team has sent you an email to help resolve the issue, and we truly hope it reaches you soon. If you haven't received it yet, please check your inbox, including your spam or promotions folders, just in case.
If nothing has come through, you’re more than welcome to email us directly at customercare@lulutox.com so we can make sure everything is taken care of for you without delay.
Warm regards,
Lulutox Team