Review of PureGym UK - London Waterloo


Rated 4 out of 5 stars

A problematic change looms!

Good refurbishment of showers in the changing rooms.
An excellent space architecturally, under the railway arches; spacious and clean.
HOWEVER, they have recently announced that they are converting an open 'studio' area into a 'Women Only' space, ie fully off-limits to biological men.
I will be thus losing access to approximately 1/6 of total available floor space in which to work out, but I shall be paying the *same membership price* as women who will have exclusive access to this new area. I have been a member here for several years, and am disappointed in this development. I am researching to see how this may breach the Equality Act of 2010, and strongly encourage any fellow members with a legal background to explore this.
PG Waterloo has fine staff, good equipment, and is convenient. I would dislike to see it mired in a controversy of its own making.

9 July 2025
Unprompted review

Reply from PureGym UK

Hi Jack. Thanks for taking the time to leave this review.

It's important to us to receive member feedback, so that we can continue to improve the service we offer to our members.

PureGym works hard to upgrade our gyms to provide a great space for everyone. Following feedback from female members, we have created women’s workout spaces in some of our gyms. We appreciate it does mean a very small compromise on the rest of the gym, however all equipment in the women’s workout space is duplicated in the rest of the gym.

If you have any specific concerns relating to this matter, please speak with the Gym Manager or email our Member Services team at member.services@puregym.com where they will be able to assist further.

Thanks, PureGym