Hi Duke. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Please can you expand on the issues that you have encountered with our Member Services team so they can assist further with this.

Please be assured that our Member Services team are working hard to get through messages and will be in touch as soon as possible to assist. We do ask all members to respond to our automated replies and an advisor will be in touch as soon as they can and assist with your query.

Thanks, PureGym