I went to the gym today and it was…
I went to the gym today and it was closed despite buying my membership yesterday I was not informed at all about this. If I had known the gym was closed would not have bought a membership
9 August 2025
Reply from PureGym UK
Hi there, thanks for taking the time to leave this review, we're sorry to see it's 1 star.
We would really appreciate if you could get in touch directly so that we can make this right and ensure you have a 5* experience with us going forward.
You can contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym