Review of PureGym UK - London Limehouse


Rated 2 out of 5 stars

The service at the Limehouse branch is…

The service at the Limehouse branch is pathetic. Most of their staff very unfriendly & appears to be grumpy all the time , they’re not approachable . I go to the gym for so many reasons to relax . The last thing is to come across someone who has no customer etiquette. I’ve considered ending my membership but instead I go there in the evening to avoid the morning staff , it’s quite inconvenient for me but everything for my sanity & peace of mind will do . Avoid this branch by all means . Though access to variety of equipment is immensely great .

18 February 2025
Unprompted review

Reply from PureGym UK

Hi Belinda - Thank you for taking the time to leave this review, we are sorry to hear that this has been your experience and see that this is 2 stars. It would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this be looked into further. Thanks, PureGym