Review of PureGym UK - Lichfield


Rated 2 out of 5 stars

Puregym sent me an invite to write this…

Puregym sent me an invite to write this review. I have previous responded to several internal review request, and each has highlighted the same problem however no action was taken to remedy the issues.

The Puregym offers value for money membership, 24 hour access and a good range of equipment set across two spacious floors. Access to the gym is via digital entry system which is easy to use provided you remember your personal entry code.


Now the negative points, there is only one cleaning station on each floor, that consists of one paper towel dispenser and one bottle of Anti-bac spray. There are no notice politely reminding members to wipe down equipment after use.

As a consequence of the shortage of cleaning materials very few members bother to wipe down equipment, benches are often left with sweaty patches bars and other equipment are often sweaty, not a healthy or safe situation.


I cannot speak about the female showers but those in the male changing rooms a disgusting, thick black mould spores covering the sealant and freely circulating mould spores across the shower pan and on the side walls. Mould spores pose a real risk of causes or aggravating respiratory condition.

I have taken the time to raise these issues with the Puregym management, however the response was disappointing, suggesting that there are no funds available to correct the problem.


Puregym you need to sort this out!

4 June 2025

Reply from PureGym UK

Hi Joe -Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and we are sorry to see this is 2 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We continue to ask, as we always have, that members bring a sweat towel with them to wipe equipment. Outside of this, our gyms have full cleaning schedules. In regard to the male changing, we have passed this feedback along to the gym management and facilities team for further review. We fully understand the importance of cleanliness and they will ensure concerns are addressed. Thanks, PureGym