Review of PureGym UK - Witney


Rated 2 out of 5 stars

Listen to the negative reviews they are not wrong

Worst pure gym I have experienced, the gym itself is nice, however the management is not. Same issues still persist from years ago and they are basic managerial care duties. Frequent empty cleaning bottles and empty syrup in sports water, no action and not believed when flagged a faulty cardio machine, I am starting to think all these annoyances are a very deliberate business strategy to limit the amount of members using the club.
Risking people Health and safety should never be used in this way and I know I am not asking too much of you Pure gym!

5 September 2025
Unprompted review

Reply from PureGym UK

Hi Ashley, thanks for taking the time to leave this review.

We would like to apologise for any inconvenience caused by this. Please can you expand on the issues that you have encountered with our Member Services team so they can investigate this matter in full and assist with this.

You can contact them at member.services@puregym.com and they will be happy to escalate this on your behalf.

Thanks, PureGym