The gym overall is really good I…
The gym overall is really good I especially appreciate the separate women’s section, which makes training much more comfortable. The personal trainers are friendly and approachable too.
However, one ongoing issue is that some members don’t put their weights back after use. I actually hit my head on the Smith machine because a 20kg weight was left in the middle of the floor, which was quite painful. It would be great if members could be more considerate and re-rack their weights to keep the space safe and tidy for everyone.
Reply from PureGym UK
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the aspect of having a dedicated women's workout space, we are proud to be able to offer this in some of our gyms. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym