Have been going for many years but…
Have been going for many years but Saturday 8th of November got told to leave the top level because they were doing construction and this was not told to us in advance they do this a lot they will take our money but the service needs to be reflected in the price each month
Reply from PureGym UK
Hi Trevor - Thank you for taking the time to leave a rating, but I'm sorry to see it's 2 stars. We would like to apologise for any inconvenience caused whilst this refurbishment work takes place. We do try and keep disruption to a minimal, whilst these works are ongoing, access has been opened up to other Pureym locations. If you need any support with your membership, we would ask that you please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym