Good gym. But I wanted to ask when some of the out of order equipment will be repaired? 1 rower and the long pull machine have been broken for months and now the chest press machine is also out of order, how long to wait for that to be fixed?
13 November 2025
Unprompted review
Reply from PureGym UK
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym