Review of PureGym UK - London Kingston


Rated 5 out of 5 stars

Good customers support

very good customer service. Refund received and now I was able to re-book my Gym and to go in. Highly recommended

23 November 2025
Unprompted review

Reply from PureGym UK

Hi Alessandro - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym