Updated: Initially I rated 2 stars, but after sending an email to their complaints department they have issued a full refund for the defective credit report, thank you.

Customer service was really friendly and they tried to be helpul, but I guess the company places some limitations on them.

I ordered a company credit check (which is not available for free in any capacity). Only to get it and have the details of my 2 week old company be incorrect, although they are correct on asic.

I had to apply for a change, they were fantastic with getting the change done very fast as I mentioned how urgently I needed the report for some legal compliance.

But then I can't get a replacement report for free, I'm broke I spent my last $100 on the first credit report, I need it within days for some legal compliance and now I can't get my credit report in time because I cant afford to buy the repaired copy of my credit report, so $100 was a total waste and I don't know what I'm supposed to do..