Review of PureGym UK - London Sydenham


Rated 5 out of 5 stars

The customer service rep who helped me…

The customer service rep who helped me did an amazing job. She was quite pleasant and spent the time to ensure she answered all my questions.
Bethany made the experience great. She was very patient and really wanted to ensure I had all my queries answered.

6 December 2025

Reply from PureGym UK

Hi Venesia. Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars. Our Member Services team are always on hand to assist with any of your membership queries and we are glad to hear that your experience of this has been positive! Our staff work hard to provide great service, and your feedback means a lot. We’re thrilled to have you as part of the PureGym community and can’t wait to continue to support you on your health and fitness journey! Thanks, PureGym