Review of Snap Rentals - Auckland Airport


Rated 3 out of 5 stars

Shoddy Customer Service

The car went really well, it was just the customer service which was lacking. No explanation of how to use a car with a stop / start button and no knowledge of how to open the fuel flap. When I returned to the store to ask how to lock the car, I was patronised by the young man who told me I must have left a window or door wide open! Much frustration could have so easily been avoided.

23 September 2025