Jan Allston

United Kingdom

Reviews

Review of Wowcher


Rated 5 out of 5 stars

Got a good price for a commodity I…

Got a good price for a commodity I needed.

1 January 2026
Unprompted review

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience!
Many Thanks
Wowcher

Review of Creative Fabrica


Rated 5 out of 5 stars

Great customer service

Great customer service. Quick replies to queries and help just at the right level too. Many thanks.

14 September 2025
Unprompted review

Reply from Creative Fabrica

Hi Jan,

Thank you for your lovely feedback! I’m so glad to hear you found our customer service quick and helpful at just the right level.

If you ever need assistance again, don’t hesitate to reach out at hi@creativefabrica.com — we’ll always be happy to help.

Best wishes,

Anna

Review of HSBC UK


Rated 5 out of 5 stars

Always there when I need help

Always there when I need help. Look after my finances wonderfully well.

2 September 2025
Unprompted review

Reply from HSBC UK

Hello Jan, thank you for your wonderful feedback. We are pleased to hear that we have been able to support you when needed. 🙂

Review of JustPark

Review of Oral-B Shop UK

Review of Cruise and Passenger Services Limited

Review of Randox Health


Rated 5 out of 5 stars

Help received just when I needed it!

Needed help with queries regarding delivery of tests and got lots of help from Patrick. Tests arrived the day before I needed them and can't fault customer service from this agent. Wish all customer services were like Randox!

11 December 2021
Unprompted review

Reply from Randox Health

Hi Jan, thanks for taking the time to write a positive review of your experience with us and the support you received from Patrick, I will be sure to pass this on. We look forward to welcoming you back in the future. Have a nice day^Dara

Review of Yodel by InPost

Review of TalkTalk Business


Rated 5 out of 5 stars

Netmail problem

Netmail problem
Dan sent me to another department to try to get the answer to my query.

17 May 2021
Unprompted review

Reply from TalkTalk Business

Good Morning Jan,

Thank you for taking the time to leave us this 5* review.

We're sorry to hear you were experiencing a problem with your Netmail but we're glad Dan helped get you in touch with the relevant department for this.

If you experience any issues or have any queries going forward, please don't hesitate to get in touch.

Many thanks,
James
Customer Experience Team

Review of TalkTalk


Rated 2 out of 5 stars

I have just spent almost an hour trying …

I have just spent almost an hour trying to join TalkTalk. Thanks to a very helpful agent I have at last been able to complete the details page. It would have been useful if the details that were "wrong" or "unacceptable" could have been flagged up by the programmer of the page. I spent a long time trying to fill in my details only to find that my email address was unacceptable because I had been a Pipex customer many years ago. Your agent was able to work through all the fields to help me to get to the problem whereas your web page was most unhelpful as all I got was a message telling me that the details were incorrect but now which ones. Also I did not get the option to say when I had moved to my address.

6 May 2017
Unprompted review

Reply from TalkTalk

Hi Jan,

I'm sorry for any confusion. If you need any help or have any further questions please contact my team by tweeting @TalkTalk. If you don't use twitter you'll be able to register and post on our community forums for help.

Emma

Review of Premier Inn


Rated 5 out of 5 stars

Fab-u-lous Premier Inn stay

Stayed at the Premier Inn at Cambuslang, Glasgow recently. Staff are so friendly and extra helpful. The room was large, as was the bed. It was really clean, tastefully decorated and we could open the window to get rid of the heat of the day. It was quiet at night - no disturbance from the adjoining rooms and the floor in the corridor has thick carpet so people walking past didn't make a lot of noise. Better than a lot of other places which charge the earth and a bit more besides. Can't beat the price either at £29 for the room for the night.

10 June 2013
Unprompted review

Review of BuyaBattery


Rated 5 out of 5 stars

Good deal!

Bought some batteries and they arrived very quickly - next day! They work. what more can you ask?

30 August 2012
Unprompted review