John Barrett

Great people to deal with. I have been a customer for several years now and I have always had excellent service from everyone that I have dealt with. The latest deal was brilliant as always.
Item arrived quickly and safely and solved my issue.
Thanks to all concerned.

Pleased with the overall performance and service. Booking was very good with excellent follow up. I was kept updated throughout and everything went smoothly.
Office staff were very helpful and friendly and the engineer was an excellent ambassador for the company.
Sincere thanks to all concerned.

A most efficient service from start to finish. I was updated and kept informed at all stages. The package actually arrived five days earlier than expected, meaning that the whole process from ordering to delivery was six days!!! Amazing. Packaging was excellent and it was delivered without a mark. Thanks also to the courier. I have used the company several times previously and no doubt, will use again.
Sincere thanks to all concerned.

We have been with Ovo for about 11 years and i can honestly say we have never had a problem. Very happy with the way the bills have worked out and it is very easy to speak to some one if you need to.
All the people I have spoken with over the years have always been helpful, polite and understanding.
We're quite happy to continue with our arrangements for the immediate future and hope that it will be as stress free as in the past.

Very easy to use the site. Everything is quite clear and easy to understand. Also happy with the price.

Great people to deal with. Very good delivery time on orders ant the customer service team is absolutely fantastic. Nothing is too much trouble and everyone goes out of their way to help. Great company.

Ease of contact with the company and the end result enabled me to achieve what I wanted with no associated difficulties.

Chloe was excellent in her efforts to solve my problem. Nothing was too much trouble and her cheerful attitude was very much appreciated.

Simple and straightforward to use the site. From previous experience I can vouch for the customer service experience and it was a great pleasure to get a 15% discount.

I have been with OVO for approx. 10 years and can honestly say It's been trouble free.I'm happy with service provided and on the rare occasion I have had to talk to anyone,it's always been very easy.
My last contact was this week(18/06/24) and i have to say the outcome was very much to my advantage.
Thanks to the excellent Ewan, I am now on a better deal and am quite pleased. Ewan was brilliant in both his knowledge and his understanding of my situation. He was a delight to speak with and that,I find nowadays,is sadly becoming a rare experience.An excellent ambassador for the Company.Much appreciated.

Item delivered almost to the minute quoted,all intact and safe. Driver was pleasant and helpful. Very pleased with the service. Thanks to all concerned.

A definite no-problem renewal. All very simple to manage. Happy with the outcome.

Very easy to access and use the website. The questions were simple and straightforward, happy with the options.

It was easy to use the site. Everything was quite clear.

It was just a delivery made on time,nothing to get excited about.

A very pleasant experience with the operative, who was knowledgeable and helpful and it was nice to find someone with a sense of humour. Very happy with the outcome.

Have been a customer for nearly 10 years now and cannot fault the company or the service. Keep up the good work.

Speaking with Rachel was very productive. She understood the problem and quickly offered a solution,which I am waiting to put into practice.
I have always had an excellent response from the customer services team and would recommend their attitude and manners.

A good service provider with all the necessary information that is required. Site was easy to navigate and the whole experience was very satisfactory.
A great selection of different travel providers and prices.

This would have seen a 5 star experience if Nextbase had used a proper courier service as opposed to the inefficient Royal mail. The camera was sent Tuesday p.m on a 46 hour tracked delivery,but did not arrive until Friday. According to the tracking provided by R.M.,two hours after it was delivered,it was still in a mail centre in Glasgow!!
The camera it self is great,just need to get used to a smaller screen,but otherwise all is well.
Nothing but praise for Nextbase as a company and their customer service is excellent. Looking forward to a longer life in this camera as my last one went haywire after less than 2 years.