Dr Jonathan Ford

Hello Dr Jonathan Ford,

Thank you for sharing your feedback with us.

At Boots, we strive to provide excellent service and care for our customers, and we’re sorry to hear that we didn’t meet your expectations this time. Your feedback is invaluable to us and helps us improve.

For the quickest and easiest way to get in touch, please visit our contact us page and use the webform. Alternatively, you can expand the 'Further help' widgets on the contact us page for department-specific contact numbers. You can also reach us via our social media channels on Facebook - Boots UK, X @BootsHelp, and Instagram @bootsuk.

Thank you for bringing this to our attention.

Kind regards,
Boots Customer Care

We are sorry to hear about your dissatisfaction with the service you have received. We take all feedback seriously and this will be fed back to the relevant team.
Again my apologies for any inconvenience caused.

Kind Regards,

John

Hi,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at Halfords Autocentre.
Kind regards, Sophie.

Hi,
We are so pleased to see that our team looked after you and you received excellent service! Thank you so much for your lovely review we hope to see you again soon at Halfords Autocentre.
Kind regards, Sophie.