RS

Richard Strawford

United Kingdom

Reviews

Review of Orbital Fasteners

Review of Orbital Fasteners

Review of Staysure Travel Insurance


Rated 4 out of 5 stars

Discount first please…

It would be a lot more advantageous if you offered a discount for renewal straight away, instead of chasing, chasing then offering a discount - if you do not look after your existing customers like this, they start looking elsewhere for better deals (we did) and it was only when we received your discount offer that we continued with staysure.

29 September 2024

Review of Orbital Fasteners

Review of PF Jones

Review of Orbital Fasteners

Review of Orbital Fasteners

Review of RoughTrax 4x4


Rated 5 out of 5 stars

First class service

First class service - thank you.

10 November 2021

Reply from RoughTrax 4x4

Great review of our service Richard!
Thanks for the 5 star rating too.
From Julie and the RoughTrax Team

Review of SafetyLiftinGear


Rated 3 out of 5 stars

Hoists

Hoists - superb, as usual.
Delivery - Ordered before cut off time, paid for overnight, got 2-3 day delivery!
Pretty poor really.

9 July 2020
Unprompted review

Reply from SafetyLiftinGear

Hello

Thank you for taking the time to leave us a review, after looking into your order it appears your order was placed on Thursday the 25th at 16:44 which is unfortunately past the cut-off time of 15:30 for next day delivery which is stated in our delivery options in the checkout area.

The order was then dispatched the next day on Friday the 26th on a next working day service which is excluding weekends as mentioned in the delivery options for delivery on Monday the 29th inline with the time-frame specified on the website.

Kind Regards
SafetyLiftinGear

Review of CoastWaterSports

Review of Anchor Pumps

Review of Orbital Fasteners

Review of Pump Sales Direct

Review of MATCHES

Review of RoughTrax 4x4

Review of Anchor Pumps


Rated 5 out of 5 stars

When things go wrong.

Pump delivered on time, arrived damaged!
One call to customer services - replacement unit dispatched same day.
Many thanks Jill - superb service, if only all companies worked the same way.
Once again thank you.

11 August 2016
Unprompted review

Review of Park and Go


Rated 5 out of 5 stars

Very easy to use.

From the outset - our booking was easy and may I say, a very realistic price.
Then we arrived late, due to traffic - no problem to these people - "Just call us when you are 20 mins away".
Met at airport exchanged keys for return information.
On returning - one phone call on landing and our car was waiting for us with a curtious man who even gave us the pound coin to exit the pick up zone!
We will use this company from now on when we fly from Bristol - Top marks & thank you for a hassle free experience.

14 September 2015
Unprompted review

Review of Pump Sales Direct


Rated 1 out of 5 stars

What a waste of time!

I ordered a pump unit from these people last week - standard del;ivery 2-3 days.
After 4 days, no pump, phone calls made - excuses then more excuses - always the couriers fault!
After 6 days, still no pump and given the same excuses - thanks a lot.
Order cancelled.
If I ran my business like this, I would soon be on the dole.

25 September 2014
Unprompted review

Reply from Pump Sales Direct

Hi Richard,

Thanks for the feedback.

I am sorry to hear that you have had a bad experience with this particular transaction.

We do pride ourselves on customer service and I will look into the matter to see what went wrong on this occasion. This is obviously well below our normal performance levels.

I can only sincerely apologise once more and hope that we may be able to help you in the future with any pump requirements that you may have.

Best Regards,
Stuart.

Stuart Tomlinson.
B.Eng (Hons), MBA,

Manager.