MR JASON SMITH

United Kingdom

Reviews

Review of Rollerdoors.net


Rated 5 out of 5 stars

Delighted with my roller door

Delighted with my roller door, personally collected from the factory and was super impressed with the facility, installation was simple, as was the set-up of limits. Online videos were ideal to keep me on the right track. Fantastic after care with factory phoning to enquire on how my install went. Highly recommend

12 May 2025
Unprompted review

Reply from Rollerdoors.net

Hi Jason, many thanks for the lovely review.

Review of West Coast Harley-Davidson


Rated 1 out of 5 stars

Shocking customer service

Phoned several times to request urgent parts for my XL iron, left my number 3 times for a callback, no callback and cutoff umpteen times.
Went elsewhere in the end and ordered my parts online for next-day delivery, no way to run a business, shocking customer service!!

2 April 2025
Unprompted review

Reply from West Coast Harley-Davidson

Hi Jason, we have just picked up your review and cannot apologise enough for the issues you had in April. We have had long term problems with our phone lines which has caused many calls to cut off, which we can understand is infuriating. However, that doesn't excuse not hearing back from anyone and we can assure you this is not what you can ordinarily expect from West Coast H-D.

Review of Onlinecarparts - Great Britain


Rated 1 out of 5 stars

The worst service in the country

The worst service in the country, the UK be aware, do not order from this company, they are a scam advertising falsely. 100% avoid, zero after-sales when your parts don't arrive!! £300 with no number to call! Avoid avoid avoid!

Now 15 days since my order went in with no delivery. Absolutely the most ridiculous service I have ever come across considering the parts were advertised in stock with 3-day delivery.

20 March 2024
Unprompted review

Reply from Onlinecarparts - Great Britain

Hello MR JASON !
We are sorry for the inconvenieces caused. In Contact us section you can leave your request and we will be happy to help you: https://www.onlinecarparts.co.uk/contacts.html
We'd appreciate it if you could update your review to let us know if there has been any headway made on this, and if not, if you can let us know more about your issue on trust@onlinecarparts.co.uk.
Best regards,
Onlinecarparts team

Review of Machine Mart Ltd