Sarah

Good Morning,

We regret to hear about the issue with your second bed and the delay in resolving this. We appreciate you informing us promptly and sending photos. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Thank you, Sarah, for the 5-star rating! We're thrilled you find our service quick and easy to use.

Dear Sarah,
Thank you very much for your kind review. We’re delighted to hear that Lucy and the team were able to support you throughout your purchase and provide quick, clear responses whenever you needed them.

We also appreciate your feedback regarding the portal and are glad to hear the issue was resolved promptly. We’re always looking for ways to improve the experience for our clients, so comments like this are genuinely helpful.

Thank you for choosing PLS and for your recommendation, we’re so pleased we could help make the process of buying your home easier. Wishing you all the best in your new home.
Team PLS

We're happy to hear that your experience has been great! We appreciate you mentioning the extra effort to accommodate your visit and ensure clarity during your reservation.

Ruby

Hello Sarah

Thank you for taking the time to leave a review.

If you have any queries, please do not hesitate to contact us.

Thank you, Sarah, for your 5-star review! We're delighted to hear you find our service easy to use and convenient.

Thank you for your feedback! We're glad you find our service easy and quick to use.

Hello,

Thank you for your review.

We appreciate your feedback on the quality of our clothes. We're sorry to hear that you had a less than satisfactory experience with our customer service.

We value your feedback and will use it to improve our processes.

Thank you for shopping with us, we really appreciate it.

Superdry

Hey there, we appreciate you sharing your feedback and are so glad to hear of your experience shopping with us. Thanks for taking the time to leave us a review! UO Team 🤩

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Hi there,

I'm sorry to hear this. We’d like the opportunity to put things right if we can. In a moment, you’ll receive a notification from ourselves asking for your details, including telephone number and account number. If you could confirm these for us, a member of the team will be in touch as soon as they can.

Thanks,
Robyn