Very Poor Service
We asked Browns Recycling to cancel our service and remove our waste bins back on 13th June. We spoke to Ryan Flanagan, who said he would get this organised. Fast forward to today (06/10/2025) and we are still receiving invoices, and the bins still haven’t been collected, even though we were asked to leave them empty for collection.
Every time we speak to someone at Browns or to Ryan Flanagan, we’re told we’ll get a call back — but that call never happens.
I would strongly recommend using another company for your waste management. Browns regularly cancel collections at the last minute, often citing “vehicle breakdowns.” I’ve never known a company to have so many “breakdowns.”
Reply from Brown Recycling Ltd