United Kingdom
Review of The AA Insurance
Fantastic service with this company when my bathroom had to be replaced due to an on going leak.
Very helpful and I always felt like I was talking to a friend when I phoned. I would definitely recommend them.
Review of Myprotein
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Review of Myprotein
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Review of Oak Furnitureland
Review of Oak Furnitureland
Was not happy that they could not process my order without an email address. Also told 1 week for delivery but when the order was being prepared I was then told 9 weeks.
Reply from Oak Furnitureland
Good Afternoon.
We tried to call today to discuss your review but sadly missed you. We left a voicemail with our contact information as we would like to discuss your feedback.
Many Thanks, Tracey
Review of Myprotein
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Review of Moonpig.com
Review of Myprotein
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Review of Snapfish.co.uk
Review of Find Me A Gift
Review of Nutricircle
Review of Myprotein
Reply from Myprotein
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Review of Card Factory plc
Cheap cards and good for sending direct and including postage but web site needs sorting. When you put filters on they dont work, I put in friend birthday and got brother cards up
Review of Card Factory plc
The cards are very reasonable especially when they include postage but the web site needs improving as its very complicated and when you put a filter on there are still other cards that come up which are nothing to do with what you are looking for.
Review of The Towel Shop
Phoned to order and got through straight away, helpful service and was delivered the next day. Very pleasant transaction.
Good price too!
Review of Card Factory plc
The cards are a good price especially the ones that include delivery but the web site is awful. I put in Sympathy cards and all sorts came up, very hard at checkout too. Web site needs to be looked at
Review of FRASERS
Although my last order was fine. The previous one was a nightmare.mainly due to the postage issues. I had a £50 evoucher to spend and as items were coming from separate places I had to pay 2 lots of postage. Then after placing order I was given a refund of £7 as one of the items was out of stock, so then to use this £7 on another item, I would have had to pay another postage.That means out of £50 voucher £15 was on postage. Could not get in touch with HOF at all. No phone number and no reply to emails, poor customer service.Was before COVID too
Reply from FRASERS
Hi Jennie,
Thank you for your feedback and we are sorry to hear that you are displeased with our delivery fees.
We are always looking for ways to improve our service to give our customers a better experience, so your feedback is very important to us.
Kind regards
Ellis
Customer services
Review of Card Factory plc
Had 4 items in my basket but only wanted to checkout with one and leave the others there but could not do it. Also the address part is confusing. I find the checkout quite hard to do Otherwise good cheap cards and including postage too.
Review of WHSmith
Could not get my Book token card to be accepted on line and when I contacted customer services to ask why they came back with the answer "we dont know" and never got back to me again.Also very hard to contact on the phone even before COVID. Cant understand why you get charged postage to collect from the shop! Luckily the assistant did refund the money to me and let me buy the book again using the voucher, he also let me have it for the online price as I explained this was not my problem that the book token would accept on line. so all ended good
Reply from WHSmith
Hi Jennie. Thank you for your review. I am sorry to hear about the issues you have raised. However we really do appreciate your feedback & will ensure this is passed on to be reviewed internally. Kind regards, Nicola
