Ian

Just had Alex install a Hive mini to connect with our new combi boiler. He called ahead to confirm when he would visit, arrived exactly on time, was informative, polite and efficient and left making sure we could operate the Hive from our mobile phone app. Great service and great experience. Thanks

I am Treasurer of a small community group which recently moved its account to Lloyds. From just one telephone enquiry, on the same day, Lloyds Bank Cardnet sent a prefilled authorisation form and followed up later that afternoon to make sure I had all of the information I needed. I have just applied and have found the whole experience extremely efficient and uncomplicated. It isn't always easy for small groups to navigate large banks but Lloyds is the exception.

Two items I wanted weren’t in stock so I ordered them at the till to collect in store at a later date. 7 days later, having received no emails from Go Outdoors, I called the customer care line to be told that neither items were in stock and one had already been refunded. Having bought the items in good faith assuming that, as I’d paid for them, they would be available, I have now missed out on a reduced price similar product from a different supplier. Annoyed doesn’t describe how I feel. This is basic retailing and you have fallen short of my customer expectations. I’m telling everyone I know never to rely on Go Outdoors!

Great value across a range of options. Reassuring that the site brought up the full address of my destination - not my experience of all sites!

No thrills, no surprise, value for money service. The car we hired had seen some good service but drove well.

Good value, no thrills energy supplier. Switched from my existing supplier when it couldn’t match anywhere near the Avro deal.

A great quality product, excellent finish, friendly and professional delivery. We wanted a large wooden desk for our new home office. We looked at off the shelf options, toyed briefly with making something ourselves from oak scaffold board, then had Worktop Express recommended by a neighbour. The addition of heavy duty, galvanised steel hairpin legs created the look we were after. We are really pleased we took this route. The result is a unique, made to fit, high end desk at great value.

I've used Gravelmaster before to supply bulk bags of stone so was happy to use them to supply topsoil for my new raised beds. The online order was straightforward, with delivery included in the price and standard delivery available a couple of days later, my order was promptly confirmed and the friendly delivery driver dropped the bag exactly where I'd requested. My only mistake is that I under-ordered, so will be back again soon. Thanks.

Great value, great service. You’ve never let us down

We dropped by having seen the sale ad the previous evening to try out something more comfortable than our current IKEA sofa. The staff kept a polite distance encouraging us to try a few sofas for size. They were always on hand when needed and a restorative cup of coffee was offered half way through the search. Simon, provider of the coffee, closed the sale without being pushy or opinionated. He was a good ambassador for SCS and made us feel confident about our purchase.