In it for the money
After explaining, a number of times on the phone, that my elderly father just needed to be fitted for a new set of dentures, and were Damira studios taking on new NHS patients, I was assured they were and this wouldn’t be a problem.
When we went in ( seen on time) I informed the dentist that my father was a little hard of hearing and she would have to speak up, she didn’t speak to him again, everything was directed to me.
Told me that NHS dentures were not very good quality, that the cost would be band 3 for the upper and then band 3 for the lower, so would have to pay twice the amount, apparently they don’t make much money from NHS and not really worth it for them, we wouldn’t be able to be considered as a new patient until the end of April, we’d have to apply, it would also take approximately 12 weeks, for dentures to be made!!! BUT, if he wanted to pay privately, then they’d be more than happy to help, for a ridiculous price of course. My father is 89 years old, it was also mentioned that he doesn’t look like someone who would be too fussy!!! When I got outside, ( without making another appointment) I phoned 2 more dentist surgeries, both informed me that the NHS cost is for a set of dentures NOT individual. Worst treatment. Would definitely not recommend, if I could give 0 stars I would .