Rachel

Hello Rachel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Hi Rachel – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.

We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Hey Rachel,

Thank you so much for your Trustpilot review. We can only apologise that your leggings have bobbled after the first wash, this certainly should not be the case with our products. Therefore, we can apologise for any inconveniences caused.

I'm so glad that our team were able to get this sorted, and I sincerely hope that the next pair are better for you!

Kind regards,
The Love Leggings Team x

Hi Rachel, thanks for the review.

We are unable to add a gift card to an already placed order, so in order for you to use this gift card the best way to proceed would you to re-order with the gift card. Our refunds usually take 3-5 working days, I am really sorry if there was a delay with this. Due to the late response to your review, I trust this has now been resolved for you.

Beth