Reply from ONP Solicitors
Thank you for your lovely feedback and 5* review! It was a pleasure working with you.
SM
Sm
United Kingdom
Reviews
Review of ONP Solicitors
Review of Energie Fitness
Be careful with these people
Be careful with these people, my son cancelled his membership in person at the club handed in the fob etc they were really nice , they stopped sending emails etc making you think it's all settled but never cancelled the direct debit, after 4 years we spoke to them and they said yeah you've never been in since you handed in the fob , but you don't have evidence you cancelled anything so we are keeping the money . BYE they have also done this to a friend so that's nearly 3000 pounds they have scammed and won't return
15 February 2025
Unprompted review
Reply from Energie Fitness
We appreciate you taking the time to share your concerns. As we discussed, we require notice for membership cancellations, as outlined in our terms and conditions. This process was understood and completed correctly in the member in question’s previous memberships.
We have never processed cancellations in person and require written notice via email or through our member portal to ensure clear records. Unfortunately, we did not receive a cancellation request for this membership, which is why payments continued. We always recommend reaching out as soon as possible with any payment concerns so we can address them promptly.
Review of Resi
House survey
Amelia came to conduct the survey she was polite, professional and communicative . All went according to schedule even with a couple of challenges with the weather
13 February 2024
Unprompted review
Reply from Resi
Thank you for your kind feedback about Amelia in our surveying team. We all look forward to working with you on your forthcoming project.
Review of Virgin Media
Disjointed customer service between broadband and mobile packages
I spent hours waiting to get through , they promised to call back didn't and now I've been over charged for months. I raised a formal complaint which they are obliged to follow up on. They notified me that they had attempted to call me but couldn't reach me , when the complaint was that I had no reception and had to move provider during the cool off period. I asked how they had attempted to contact me and never got a reply, I assume they tried the mobile that didn't have any service...
27 July 2021
Reply from Virgin Media
Hi Sm, thanks for posting your feedback - sorry to hear about your dissatisfaction.
If you’re not totally happy with our service or the service you've received, please get in touch on one of the following options as soon as you can and we'll be able to look further into it for you.
For Broadband, TV and phone - it's 150 free from your Virgin Media phone or 0345 454 1111* from any other phone line
For Mobile it's 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line
You can also text us on 0753 301 6422**
*Find out call costs to our team from a Virgin Media home phone at virginmedia.com/callcosts. Call costs from other networks and mobiles may vary.
**Please note standard charges apply. Check with your network operator for rates.
Alternatively on our contact us page (https://virg.in/VMcontact) you’ll see a link to our web form. Complete the form to let us know what went wrong and what we can do to put this right for you.
Tom
Review of Pricelulu
Goods were foreign registered so not working in UK -Didn't explain that the goods were…
Didn't explain that the goods were foreign goods and as such a bunch of functional items are not active compared to if I bought from your competitors at the same price, I'll look to complaining to trading standards when I get the time.
12 October 2020
Review of Easirent
Southampton Airport-Avoid
Southampton Airport - Avoid if I you can or be very careful, I have rented now three times from these guys who seem quite friendly -twice they have looked and found any possible way to spot the slightest issue and stick it to you, eg my middle name on my credit card not all my names , passport and driver's licence and two utility bills as proof , never had an issue in 10 yrs using the card and I'd even hired a car the week before with the same card.May seem cheaper but the manager will do what they can to make things difficult- can either be a jobsworth or company policy , you have been warned.
11 January 2019
Unprompted review