David Etheridge

Dear David,

Thank you for your review.

Your custom cue is in production and one of our team will be in touch, via email, shortly with a further update.

For a direct response, should you have any further questions in the future, please try our Live Chat service.

This will put you in touch with our staff (not a bot) directly and will be able to respond and update accordingly.

Best Regards

The Riley Leisure Team

Thank you for sharing your feedback. I am sorry to hear that your experience has not been what you expected. We want every customer to feel supported and well looked after, and your comments help us understand where we need to improve.

If you would like us to look into your feedback or complaint in more detail, please contact us directly. The quickest way to reach us is through our Contact Us page, where you can send your details through the webform.

If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.

You can also reach us through our social channels:

Facebook: https://www.facebook.com/BootsUK/
X: https://www.x.com/BootsHelp
Instagram: https://www.instagram.com/bootsuk

Thank you again for taking the time to let us know. We appreciate you giving us the opportunity to make things better.

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to ensure our advisors are professional and helpful, and we're glad that you were impressed with the quick turnaround time. We appreciate you taking the time to share your feedback.

Thanks for your review, really happy you got the service you deserve

We're pleased to read this and will be thanking Jane on your behalf.