An excellent service
Found Sound Advice 6 years ago and have found the whole team always extremely friendly and helpful. Now needed hearing aids replaced, saw Gemma who tested hearing and explained more modern aids available, loaning test aids to try. When collecting new aids saw Suzanne and given 2 week trial to take away. Returning for slight tweaks to aids was again seen by both Suzanne and Gemma. At no time was there pressure to have most expensive options, rather to fit me with what was best suited to my needs.
There is an excellent after sales service, with annual follow ups, plus can make appointment anytime if need adjustment, all covered by 5 year guarantee
Reply from Sound Advice Hearing
Hi Margaret,
Thank you for sharing your experience. You have summed up so nicely how we strive to offer everyone the best customer service. There are so many options when it comes to hearing aids and technology these days, which is why we are proud to offer free hearing aid trials: to ensure you are comfortable and confident before purchase.
We are proud to be independent: to be able to offer the best from multiple manufacturers, to offer everyone what is right for them, without any pressure.
Best wishes
The SAH team