S&

Stuart & Michelle Green

United Kingdom

Reviews

Review of Eurocell plc

Review of SunExpress Airlines


Rated 1 out of 5 stars

Money grabbing company

No real thought for the customer. My daughter got hit by a car on the way to school a few weeks ago, she had to have her leg rebuilt with titanium. In Sun express’s t&c’s it clearly states seats at the front of the plane are made available for passengers with a disability. What they don’t tell you is that this isn’t the row of seats the can make more money out of first. It’s the rows a few levels back. What an absolute joke of a company. How can a company be allowed to disrespect public safety this way in this day and age.

16 March 2026
Unprompted review

Review of IKEA


Rated 1 out of 5 stars

The delivery team were rude and…

The delivery team were rude and disrespectful. I asked them to be quiet as they were shouting at 7:15 and I had the family in bed, the continued to bang things about and shout. They all had muddy boots which made a complete mess of the carpet and they were unable to deliver to the point they should have been delivering to, which I had paid for. When I started to take the things to the rooms they should have taken them to, one of the team shouted saying where have you taken those parts, I said upstairs, and he said you need to bring them back down I need to photograph them as proof. I told him I would take the evidence or sign and I wasn't bringing them back down and he told me to fetch them now.

17 February 2026
Unprompted review

Reply from IKEA

Hej, we’re sorry if your experience with IKEA hasn’t been so positive. Now you are writing on Trustpilot platform for IKEA Italy, if you need assistance we would recommend you to contact the dedicated support for your Country.

Review of Peppermill Interiors


Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently had the pleasure of shopping at Peppermill Interiors in Staffordshire, and I must say, it was an exceptional experience from start to finish! We purchased the stunning Jasper Velvet Dining Chair and the Oversized Sheffield Dining Table, and they have truly transformed our dining space.

The moment we walked into the store, we were greeted by a warm and inviting atmosphere, filled with a beautiful selection of high-quality furniture. The staff were incredibly knowledgeable and passionate about their products, guiding us to the perfect pieces for our home renovation.

The Jasper Velvet Dining Chairs are not only exquisitely designed with a luxurious feel, but they also provide amazing comfort. They add a touch of elegance to our dining area that we never knew we needed! And the Oversized Sheffield Dining Table is a showstopper. Its robust design and beautiful finish make it the centerpiece of our dining space, perfect for family gatherings and entertaining friends.

Since incorporating these pieces into our home, we've received countless compliments from visitors. They truly elevate the aesthetic of our renovated dining area!

I highly recommend Peppermill Interiors to anyone looking to enhance their home with quality furniture. Their dedication to customer satisfaction and their remarkable selection of products make them a top-notch choice. Thank you, Peppermill Interiors, for helping us create a beautiful and inviting dining space!

1 March 2025
Unprompted review

Reply from Peppermill Interiors

Thank you so much for such kind words! We really appreciate your positive feedback, and are thrilled to hear you were happy with our products and services. We hope you love your table and chairs for many years to come!

Review of Jet2.com


Rated 4 out of 5 stars

A good company doing things right

I have to say Jet2 are one of the decent ones as far as budget travel companies go! No stupid charges at the airport and staff to help at the check in/bag drop. I’d say this is the only issue but get the feeling this is driven by the airport themselves, the bag drop doesn’t make things easier, it just confuses things because it never works!

27 February 2025

Review of Bathroom Mountain


Rated 3 out of 5 stars

Make sure you check the order yourself

Great prices but there were missing items of the order, the drivers “check” the delivery but this is very rushed and they just want to get on to the next delivery, I get it they probably have a stupid amount to do but just make sure you check as it’s not easy to resolve with them back at the shop.

10 April 2025

Reply from Bathroom Mountain

Thank you for providing your feedback, I’m really sorry to hear there were items missing from your order. We always expect our third-party couriers to allow enough time for deliveries to be checked properly, and it’s disappointing to hear this wasn’t your experience. I completely understand how frustrating this must have been.

I’ve reached out to you directly via email so we can identify the missing items and ensure this is resolved swiftly for you. Please don’t hesitate to respond as I’d love the opportunity to put things right.

Kind regards,
Lauren

Review of Compare the Market


Rated 5 out of 5 stars

Always come back!

Always my go to for insurance, never had a bad experience yet. I’ve tried other compare companies but always come back here. Never seem to get the deals they offer to sign up is my only watch out.

8 May 2025

Reply from Compare the Market

Hi Stuart,

We appreciate your continued trust in our services. We're happy to hear that you've consistently had positive experiences. We'll look into the signup offers to ensure a smoother process. Thanks for the feedback!

All the best,

Nathan
Customer Support Team
comparethemarket.com

Review of Howdens


Rated 5 out of 5 stars

Solid company

Always a great service in store, the odd issue but they’re always quick to resolve.

14 April 2025

Reply from Howdens

Hello Stuart & Michelle, good morning,

Thank you for your positive feedback and for highlighting our quick resolution of any issues. We are pleased to hear that you consistently receive great service in our store.

Best wishes,
The Howdens Wolverhampton Team

Review of Tile Mountain


Rated 4 out of 5 stars

Not too bad

Decent company with fantastic prices, the only watch out for me is they ask you to check your order within 24 hours? That’s quite a challenge when you have pallets worth of stock. They do deliver when they say and it’s well communicated. Overall not too bad.

22 May 2025

Review of Avanti West Coast


Rated 1 out of 5 stars

Ridiculously poor!

Avanti never cease to amaze me at how bad a company can be and we’re just expected to accept it. The trains are late a high % of the time that is of course if they’re not cancelled altogether. I have been on 4 services over the last 3 weeks to London, 3 out of the 4 the coffee machine is out of service and on only 1 occasion they offered an instant alternative which they charge the same as the “premium” coffee for? I’m not sure this service could get any worse!

1 July 2025
Unprompted review

Review of iD Mobile


Rated 1 out of 5 stars

Steer clear!

ID are ok when you don’t have a problem but when you do they really leave you in trouble. A 24 hour support service is what they advertise but that’s not true., 9 - 18:00 is when you get to “chat” to an operator who are useless. I’ve been without service for 3 days this week and 1 last week. I’ve had “chats” with 6 operators who all told me different things and refused to listen to what you’re saying. When it’s clear they have no clue they tell you to restart your phone because they know the chat will disconnect and then you’re not their problem anymore, I’m currently in talks with ofcom. In my opinion steer clear, they’re not worth the hassle!

1 July 2025
Unprompted review

Reply from iD Mobile

Hello Stuart & Michelle,

We're sorry to hear about the issues you've experienced with our support service and network connectivity. It's disappointing to learn that the assistance you received didn't meet your expectations, and that you've been given conflicting information. We appreciate you bringing this to our attention. We'll use your feedback to improve our services.

If you would like some further support with this, please get in touch via our Socials (Facebook or X), Live Chat, Community or you can email us at socialqueries@idmobile.co.uk and outline the details of your query, we would love the opportunity to put things right.

Regards,
Keiran
iD Mobile.

Review of Taylor Rose


Rated 5 out of 5 stars

Buying & selling properties can be…

Buying & selling properties can be super stressful, but I have to say over the years being a property developer we have never quite found a solicitor like Sharanjit. Her Communication was exceptional, she listened to what we needed , always finding a solution and along the way was always professional giving us the best advice.
She made the process feel so simple and easy unlike many solicitors we’ve dealt with within the past I would highly recommend Sharon it to anyone and we almost definitely be returning on our next property sale.

26 July 2024
Unprompted review

Reply from Taylor Rose

Hi Stuart and Michelle, thank you for your five star review. We are so pleased to hear Sharanjit proved such excellent sevice during your sale and purchase. Your kind recommendation is appreciated.

Review of WeBuyAnyPhone.com


Rated 1 out of 5 stars

PLEASE BE CAREFUL - NOT WHAT IT CLAIMS TO BE

Please be very careful with this company, they give you an inflated price that you feel would be acceptable and then once they get the device they claim it isn't at the standard you said. I tried to trade in my immaculate iPhone 13, they offered me £288. The phone was near perfect but they send an alarming message saying the phone is way below par. They tried to reduce my offer to £205. I have requested that the handset comes back to me, they say allow 1 to 2 working days, lets see how that goes. I feel a call to trading standards coming on.

30 May 2024
Unprompted review

Reply from WeBuyAnyPhone.com

Hello Stuart & Michelle Green

Thank you for your review and sorry to read your comments.

We are sorry we were not able to offer you the full value for your device and as requested this will be returned to you. It will leave our premises within 1-2 working days and returned back using Royal Mail Tracked 48.

Please do not hesitate to contact us if you need anything else.

Kind regards
Carla

Review of Ryanair


Rated 1 out of 5 stars

Ryanair misleading customers and ripping people off BEWARE

Today we reached the airport having booked in advance and paid for seat selection to check in due to being unable to check in on the app. We were told to queue and the desk would help us. We queued for 40 minutes to be told that we needed to go to Swissports desk to check in. At Swissports desk we were told we had to check in 2 hours before (it was now 1 hour 55 minutes to the departure) which we would have made if the staff had made us aware we had to go to a different desk to actually check in. Inside 2 hours, which was Ryanair’s fault, you get charged £55 per person admin fee?! When I challenged this I was rudely shot down as though I was stupid (Swiss port staff by the way). I will be following up on this and needless to say I won’t be travelling with Ryan(ripoff)air again.

25 March 2024
Unprompted review

Review of Green Flag Breakdown Cover


Rated 1 out of 5 stars

My wife recently got stranded due to a…

My wife recently got stranded due to a flooded road. The car broke down and Green Flag were contacted. They sent a patrol out who looked at the car and said it would need to be towed and went on to arrange this. After a little while with no contact my wife rang for an update to discover that the tow had been cancelled and intercepted by a call handler with no update given to my wife. Green Flag left my wife stranded with my 2 young children in the quietest of country lanes with no contact. When I challenged, they said, didn't you read the small print, the policies do not cover breakdowns involving water. VERY VERY POOR! A YOUNG FAMILY LEFT STRANDED!!!

13 March 2024
Unprompted review

Reply from Green Flag Breakdown Cover

Hello Stuart, I'm sorry to see what's happened and I hope your family made it home safely. We always try to help in every circumstance, but there are sometimes things that fall outside of when we can help. This should have been explained to you at the time though, as your wife and children were awaiting recovery. I'm sorry we let you down on this occasion. Paddy

Review of BlindsbyPost

Review of Theinsurancefactory


Rated 1 out of 5 stars

Poor Customer Service

I sold my car and tried to cancel my policy, the representative dealing with me was unhelpful due to lack of knowledge. When I challenged the person became agitated and defensive. The call ended with a promise of a call back from a manager, who was available to speak to the operative but not me, on 2 occasions.

3 May 2023
Unprompted review

Review of On the Beach


Rated 2 out of 5 stars

No updates on important information

Given the importance around the tragic happenings in Turkey, you think that they may have attempted to communicate in some way with people due to tarvel there and give options? Instead I had to chase and then was made to feel like I had asked a completely unreasonable question. Not feeling very valued right now but then I guess they have my money and that's the main thing for them.

8 February 2023

Reply from On the Beach

Hi Stuart/Michelle

Thanks so much for your review. I'm sorry to hear that you had a bad experience with us. This is definitely not what we like to hear!

It was a pleasure to speak with you today and I do hope I have managed to ease your concerns and improve your overall experience with us. If so we would greatly appreciate it if you could update your review to reflect this.

I hope you both have a wonderful holiday!

Thanks
Mike

Review of PM Property Lawyers

Review of The Range


Rated 1 out of 5 stars

Poor aftercare for online deliveries

First time I have used the online service and to say im disappointed in after service would be an understatement.

One of my items arrived damaged, I followed the link on my order email to arrange refund you have to call the contact centre. I have tried 3 times to speak to someone and all 3 times I have had to put the phone down as the call time were exceeding 1 hour..Today I have been waiting for 1 hour 8 minutes and have put the phone down once again as I'm at work and back from lunch.

I have called the head office to complain to be told that the process is to call the contact centre, same number and that the wait times are long !!!

No option to return and exchange in store, live chat, email....overall a very poor online service from such a big, well known brand. I certainly will not be shopping online with them again.

29 March 2021
Unprompted review