Horrible product
I have ordered the AKG Samsung Galaxy S10 version earphones, the package came damaged and in a really bad condition, got the wrong type of earphones (Type C instead of audio jack), the product is made out of super cheap material bad quality plastic and rubber.
edit: This is unacceptable, i have been trying to reach out for the customer services email to request a return and refund for over 3 weeks now without any response. This is a complete scam. It's unbelievable.
Reply from Elgruvan
Hello Firas,
Sorry to hear that you didn´t like this product. Unfortunately we only have this model with Type - C. Instead of leaving a review regarding a product here you can go ahead and email us instead to kundtjanst@elgruvan.se so we can help you to return them and refund you.
Best regards,
Elgruvan