Louise Dahlberg

Horrible experience with this company. They delivered the wrong parcel which was a heavy piece of furniture of 100 kg.
Then when I booked a return with them on a specific day and stayed home from work they didn't show up. I spoke to customer service and they promised me the next day but again, they didn't show up. I demanded to speak to management but was told they could not give me that information (!) I have googled contact information for management and asked for reimbursement but I am guessing that any type of management that can't be referred to and hides behind customer services will not even answer my complaint.
Very dodgy company, I will never have my things delivered by them again.