JM

Jessica Martin

United Kingdom

Reviews

Review of PureGym UK

Rated 5 out of 5 stars

From the moment I walked in

From the moment I walked in, I was nervous. Not knowing much about the gym and thinking I just wasn’t built for the gym. I thought I would try a PT and I went with Sebastian (short.sharp). Well my whole outlook changed and I love the gym now. He really made me feel comfortable and welcome from the start. Not only learning me about the gym and how to use equipment, he also has helped me with advice on foods and he has a great outlook on life which really rubs off on you. I highly recommend him and he has made me feel confident again. Thank you, Sebastian xx

1 November 2025
Unprompted review

Reply from PureGym UK

Hi Jessica. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impact on your fitness journey so far. We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Review of Yodel by InPost

Rated 1 out of 5 stars

Left in bin full of rotten food

Left in bin full of rotten food. Disgusting

29 December 2023

Reply from Yodel by InPost

Hi there, I understand that your parcel was left in bin and unsecured. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of 1st CENTRAL Insurance

Rated 1 out of 5 stars

1-1/2

Been with this company over 1-1/2 years. Paid my monthly instalments when agreed. My car then had to be put off the road due to it being old. This was on the 10th which was my Instalment date, as I had a new car. I Intended to change details which I did and was speaking to customer service who charged me £117 and said that all was done and had insured my new car. Just to receive an email today saying my policy was being cancelled. Then to be told that the £117 was only the charge to change the details and I was in arrears of £106. Absolutely no idea and was not told this by customer service. Appalling and no empathy for the situation I was faced with due to misleading conversation with one of the customer service team.

24 November 2022
Unprompted review

Reply from 1st CENTRAL Insurance

Hi Jessica,

Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.

We've reached out via Trustpilot to obtain some additional information from you.

Ashley