CU

customer

United Kingdom

Reviews

Review of Metraliving

Rated 5 out of 5 stars

any issues are dealt with quickly and professionally

I've been renting through Metra for some time now. Communication has always been clear and efficient. My property manager, Siobhan, is consistently responsive and helpful – any issues are dealt with quickly and professionally.

16 November 2024
Unprompted review

Reply from Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Siobhan so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly at customerservice@metraliving.co.uk.

Review of Yodel by InPost

Rated 1 out of 5 stars

I haven’t received my package

I haven’t received my package. It was left in the building entrance on top of post boxes while there’s a clear notice for parcels delivery – “do not leave parcels here as thefts operate in the area”

23 January 2025

Reply from Yodel by InPost

We’re sorry that you have had a poor experience with us. We have seen record breaking volumes over the past few weeks and we are sorry that we have not been able to deliver the high standards that we normal provide.

Review of The Sushi Co.

Rated 2 out of 5 stars

I came to collect my sushi on my…

I came to collect my sushi on my allocated time and they didn’t even receive an order and start preparing it.

The sushi itself were good apart from a spicy salmon one that was a bit too paprika tasting (but that’s just my preference)

1 August 2024

Reply from The Sushi Co.

Hello and thank you very much for your review. We're sorry for any inconvenience this caused and do hope you'll continue to be a valued customer.

Review of Energie Fitness

Rated 3 out of 5 stars

Énergie Fitness is a great gym

I changed my gym from Pure Gym to Energie Fitness and never regretted. The staff is friendly and helpful.
The gym is clean, has a great environment, and it’s always a pleasure to work out here.

Just a few points for improvement:
- Please order the blue towels in advance, you run out of them at least once a week. It’s a little annoying to ask you to refill them all the time
- Make sure the Air Cons work
- Don’t turn off the music. The atmosphere becomes less private when you hear how other people exercise

18 October 2023

Reply from Energie Fitness

Hey there,

I hope you're well.

We appreciate that there are certain aspects of our gym that could be improved and your feedback will certainly help us to deliver the perfect fitness experience. We also appreciate the kind words you have left and will continue to deliver on those fronts.

Thanks again for taking the time to leave a review, it really helps us.

Have a great day,
énergie Fitness Central Team

Review of PureGym UK

Rated 3 out of 5 stars

please fix running treadmills

The gym is nice, however the running treadmills haven’t been fixed for months, which sucks cause the choice sometimes is too limited

12 May 2023

Reply from PureGym UK

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Thanks, PureGym