Karen Palfrey

United Kingdom

Reviews

Review of Palletways UK


Rated 5 out of 5 stars

Marcello was friendly

Marcello was friendly, and helpful. Thank you

17 October 2025
Unprompted review

Reply from Palletways UK

Thank you for taking the time to leave this incredible 5* review. We're pleased to see you had an excellent experience with your delivery!

Many thanks,
Palletways Customer Care

Review of Onebright


Rated 5 out of 5 stars

CBT with Abi was invaluable

When I started CBT with Abi I was going through a very difficult time with my mental health. I was signed up for CBT via my employer but I was sceptical, I did not believe I was “fixable“. Abi had endless patience and kindness, always a smile and a kind word, and with her guidance and knowledge I saw a way forward and was able to understand my thoughts and feelings in a positive way. It took a while, and I had some challenging moments, but I now have a much healthier and accurate view of myself, my abilities to challenge negative thoughts, and most importantly how to be kind to myself. Thanks Abi, you are amazing.

31 March 2025
Unprompted review

Reply from Onebright

Hi Karen,

Thank you for your review.

I am happy to hear that your CBT sessions have gone well and that Abi has helped you get through a difficult time.

We wish you good health for the future.

Best wishes,

Martin

Review of Simple Online Pharmacy | Online Doctor


Rated 5 out of 5 stars

Very helpful team

The team is always helpful, friendly and speedy in their responses. I’ve never had an issue dealing with this company.

19 September 2024
Unprompted review

Reply from Simple Online Pharmacy | Online Doctor

Hi Karen,

Thank you for taking the time to leave us a 5-star review! We’re thrilled to be able to support in your health journey, and your positive feedback means the world to us!

Many thanks,

Jessica
Patient Care Team

Review of Thirdfort


Rated 4 out of 5 stars

Good except passport chip scanning

It was all fine except for the chip scanning of my passport. I have a very new passport so no reason for this not to work. On a positive it allowed me to carry on and complete the checks.

30 May 2023
Unprompted review

Reply from Thirdfort

Hi Karen

Thank you for your feedback. We're sorry to hear of your difficulty with the chip reading step. We find this is most successful if you have removed all cases from your passport or your phone. You will then need to make sure your phone is touching the front cover of your passport so that it can pick up the chip. If you need any further help with this, please give our team a call on 01617680083 (option 1) and they will be more than happy to assist.

Kind Regards,
Thirdfort