M.

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This is misleading customers a website presented as Dutch, yet the clothes are shipped from China and look nothing like the pictures. My order arrived after three weeks, and I want to return it immediately. I have emailed three times asking for a return label, and each time I receive every possible answer except the one I actually need. How long do I have to beg for something so simple?

I clearly stated that I want a 100% refund for my order, yet they are talking about offering me 5%. Excuse me? Where is the limit? This is unacceptable. Shameful.