Lissa

They handled the ceiling issue poorly, and failed to respond to my complaint letters. It’s overpriced for what you receive in your membership

Set up was great and flawless. Was very happy to leave Scottish power and join octopus at the recommendation of a neighbour.

I can’t believe I was given a fine bc of an innocent mistake with Apple Pay. £60 pound fine bc my £1.90 Apple Pay didn’t register with the machine . Clearly I wasn’t trying to rob the Transit system if I tapped off at my final journey. Every day I get signs that I should move back to Canada. England vexes me

Well, rejoined the gym after a 3 month Hiatus. Had major surgery and decided to do a gradual return as Im still healing from abdominal surgery . Today, my pin did not work despite buying the core (any gym) membership. I had to buzz staff. I did not get a friendly welcome even after I showed her my receipt. She saw that I selected urban quay (mistake) instead of exchange quay. The staff member said I was exchange quay and not urban exchange. I replied, it didn’t matter bc I paid for “any gym” membership. I put in my pin again and showed her it didn’t work. She then asked if I had the app. I explained it was still downloading . She then stated, “I’ll let you in today but I’d have to find her before I left if I was having issue with my pin. I just want to say thanks for treating me like a criminal. It would have been nice if I received a friendly welcome especially since it was not my error why my pin did not work. I also paid for my membership. The urban exchange is more expensive than the exchange quays membership. I’ve decided today that This gym will be a temporary membership only. As soon as I’m fully recovered from my surgery, I’ll find another gym to go to..

Good! My pet was happy to see his food arrive quickly! Happy smily driver!!