I had a parcel sent by GLS
I had a parcel sent by GLS. But I didn’t receive a message or an e-mail to collect it
When I called I was given directly the parcel number and the name and location of the shop to collect it
17 November 2025
Unprompted review
Reply from DB Schenker Sverige
Hi Nana,
Thank you for sharing your experience. We’re glad to hear you were able to retrieve your parcel after contacting us, but we understand it would have been smoother with a notification beforehand. We’ll take your feedback with us to help improve communication going forward.
Kind regards
Arash