The doctor was late about an hour then…
The doctor was late about an hour then after my appointment I supposed to get my prescription which they forgot to put it in the sistem and im still waiting after been 2weeks
The service was terrible
Im really not happy
There isnt any manager to talk to you
Been calling the clinic to get my prescription no one answer you properly
Never seen this much disrespectful and dis responsible in my life
Reply from Healthharmonie
Dear Haine,
Thank you for sharing your experience. We’re very sorry to hear about the delays with your appointment and prescription, and the frustration caused by the difficulty contacting the clinic. This is not the level of service we aim to provide.
We take concerns like this seriously and would like the opportunity to review what happened. Please contact our Governance Team directly at hh.governance@nhs.net with your details so we can investigate and respond appropriately.
HealthHarmonie Governance Team