My Review (Personal Experience)
my experience, this has been the worst bank I’ve ever dealt with. They suddenly shut down my account without giving me a clear explanation, and as a result they held my money around £6,000 for six months. This situation seriously damaged my business and caused stress and financial problems.
What made things even worse was that whenever I tried to submit a complaint, it felt like they refused to properly acknowledge it. I never felt heard, and getting any answers was extremely difficult.
Overall, based on what I went through, I would not recommend this bank. The lack of transparency and support made me feel powerless .
Reply from Lloyds Cardnet
Hi Mohamed,
Thank you for sharing your feedback with us. We are sorry to hear you were unhappy with the service provided. Due to the sensitive nature of the case, I'm unable to add any commentary to what has been provided, our teams would have communicated the reasons behind the actions taken.
Regards,
Luke – Lloyds Bank Cardnet