Smaida

Poppy Ford called our busy office and was instantly very pleasant to speak with. To be honest, we usually don’t accept similar calls unless they come from a direct client. However, I could tell that Poppy genuinely understood the information I was giving her and responded accordingly.

This may sound basic, but in my experience it’s a rare quality these days. She followed up quickly with an email and managed to resolve two issues we had been dealing with for a long time—all in a single call.

Thank you, Poppy!