George

Extremely poor and unacceptable service.

I chose this parking based on the advertised 15–25 minute transfer time. In reality, I waited 53 minutes for the shuttle after calling, which is more than double what is promised.

On top of that, they charge an extra £10 for each transfer, which makes this even more frustrating. You pay more, and still receive a worse service.

To make matters even worse, the parking conditions are unacceptable. The site is essentially a farm, and my car was returned in a terrible condition, completely covered in dirt and dust (see photo). This is not what anyone expects when leaving their car in “secure parking”.

There was no communication, no accountability, and the overall experience was stressful and unprofessional.

When you factor in the delays, extra charges, and the condition your car is left in, it is simply not worth it. You are far better off using official airport parking, which is cleaner, more reliable, and better value overall.

I strongly advise anyone to avoid this service.