118businessdirectory Reviews 

I only interacted with 118 Business Directory once for what was described as a £1 verification payment. The £1 was refunded, and I assumed that was the end of it. A few days later, £12 was taken from my account without any notification, contract, or consent.

This company clearly misleads customers by disguising recurring or additional payments behind what looks like a harmless verification check. I never agreed to any subscription or listing service. When I disputed the charge through my bank, they confirmed that 118 Business Directory processed the £12 through Apple Pay using the same token from the £1 “verification.”

Be extremely cautious, this looks like a deceptive payment setup designed to trick people into unwanted charges. I’ve reported the company to my bank, Apple Pay’s fraud department, and the Financial Ombudsman.

All ordering is perfect when I'm order

Jatt and John restaurant smethwick brilliant food and very friendly staff and atmosphere

Had an account opened for "free" but asked for the credit card details. Later on, I realized I had 2 identical listings on the site each costing £12 per month. I asked the 118businessdirectory team for numerous times to give me the invoices for all transactions - 3 of £12 and several of £1 but without any luck. I have then ask them to cancel the listings, several times, again no good answer. One time they came back to me asking "what, both?" or something, but rehardless of the fact that I've replied imediately, the answer hasn't come from them. The credit card company is waiting for me to cancel the card and issue a new one, but I want to wait one more week before doing that as it will be painfull for me.

118 is very efficient!! They are absolutely brilliant with a very helpful team and solid work ethic.. can’t fault them at all

Great communication, staff are polite, place is clean, food is really nice 👌 definitely recommend

Order was collected promptly and the driver was extremely sufficient and very kind I’m very happy

I wrote a previous review and they replied asking me to send information and they will promptly reply. Had no reply but had to complain today again via email as more money was taken. I did get a response back but they claim I signed up to premium listing which I did not! Done it to quite a few people if you look at more reviews. Avoid!!! Scam people out of money. I registered for the free listing which says enter details and 1p will be pending to confirm listing but in fact they take monthly money from you account saying you’ve signed up to premium listing. Can’t physically talk to anyone.

Just eat is lovely but the food in my area doesn’t vary enough so I always want to order from other areas. Just eat allows me to do that.

Same issues as others, somehow I have ended up being billed £12 which I never remember agreeing to.

Look if its happening to this many customers you really have to ask yourself why 118businessdirectory does not make it more clear.

Oh and what a surprise there is no phone numbers absolutely anywhere and your expected to just send an email and hope they get back to you.

I listed myself ( I am self employed) on the free 118 business website.
To confirm who I was they wanted me to put in a card that they charged £1 to and would refund.
After I had completed the "free" listing I received an email saying that I had been listed in their prime and could canel within 7 days by logging into my account (I tried and there was not an option to cancel the listing) or by emailing and then the address was given. I sent 2 emails to cancel the listing.
Guess what I was charged.
Scammers

ABSOLUTELY AMAZING!! Love using this company

Very nice and professional

Clear and transparent processes

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the order. They have a brilliant variety of different food on the menu to keep all the family happy. Am a very regular customer

Great service

Great staff good customer service

Goodddd awesome and amazing couldn’t be happier made me a lot of money