I had trouble withdrawing money, been user for over year and a half now havent had issues withdrawing smaller amounts up to 1k, recently i withdrew 5k, got cancelled after 2 days saying i need to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We provide online sports betting across a wide range of popular sports, leagues, and live events. Our platform is designed to offer a simple, secure, and user-friendly experience with competitive odds, live betting features, reliable performance, and easy access on both mobile and desktop for players worldwide.
Belize
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely Fruad Organization! As soon as I have requested withdrawal, they just simply closed my account. My account is devu90
The chat agent says the same thing that relevant team will respond but it’s been months and no one responds to emails! There should be a class action law suit against this fraudulent organization.

Reply from 1Bet
Waiting on a withdraw a couple of days, the live chat cant give me a estimation on when it will. Be processes which is strange, happy to. Update to 5 stars once withdraw is complete
Withdraw number : #100740205745092591

Reply from 1Bet
Do not open a account on the website and make deposit they will give bonuses and always som free spin and then when you win you can wait for your widrawal days and days.
They have only Bank transfer there is no visa or master card options even like most of bookmakers.
And you can chat them they will just answer the same thing every time please wait your widraval is pending and it will be processed soon.
What a joke terrible service,

Reply from 1Bet
Still no withdrawal processed, waiting quiet a while now over a week, happy to upgrade the rating once the issue is FINALLY resolved.

Reply from 1Bet
Hi all !
I am not a Bot and i dont work for the casino !!
I have read a lot of the review here , after i sign up .
I Just wanted to say that this 1bet Casino is not a scam !!
I have win big with only small bet (.80 bet) andwon 3700$.
Yesterday, same thing again , 3200$.
I receive my money after 3 days with no complication .
Thank you 1bet 🙂

Reply from 1Bet
fully fake website still my widrawal are p[ending
#100740205745020353
7/30/2024
$11.00
NETELLER
Pending
USER ID IS: sahon

Reply from 1Bet
I'm happy to update this to 5 stars once my withdrawal is processed. I'm finding it very very slow which is odd. Will report back if I get the money.
Otherwise, odds are good and seamless enough site.
Once withdrawal is sorted il have confidence in the site and will update to 5 stars to recommend to others.
.
Once received il update my review and stars to 5. Site is good. Just a bit worried about how long this is taking.
Received the funds. All good I recomend.

Reply from 1Bet
Avoid this site. If you WIN, your betting will be limited, I got limited too. 5X rollover need and can withdraw only after it. I completed it ( their chat support team confirmed it two times ) but all my payout request refused. It seems they took my balance.
My username: lendvainikivagyok
my last payout request id #100740205745032377
Updated: 2024.08.01 : I talked with the chat support 6 times, all times confirmed that my rollver completed. My deposit rollver over 7-8 times ( 5X needed ) but they 4 times repeatly. My today request is: #100740205745032377

Reply from 1Bet
I registered with 1bet on July 21. I immediately sent them the necessary documents and after a few minutes they checked my documents. All was good. I started making bets, and the next day they sent my documents back to the “pending” status!!! Because of this, I can't do anything on their site. I want to withdraw money, but I can't. They do not ask for new documents or confirm documents that have already been sent. Today it’s already July 24 and they don’t do anything about it. In online chat the answer is always the same. But it seems to me that there are racists working at 1bet, because I am from Ukraine, in the online chat they answered me very reluctantly and force me to be in this situation. In online chat they don't even deny that they are racists!!!
Nick - Nidaaa

Reply from 1Bet
Dishonest and Unhelpful. In the past year there have been 140 reviews on Trust Pilot, 130 of them 1 star. All the same complaints they steal your money, have terrible customer service and will not close your account when asked to do so. They don't care if you have Gambling Issues, don't have deposit limits or time out options and will completely ignore you if you ask for your account to be closed
User Name Ringostarr DOB 10.03.71
Update - the fact that you have no issue with me calling you scammers but take issue with me saying you are unhelpful says alot. Getting a generic email every time I contact you is not really customer service, as for the ‘chat’ all they do is tell me to email you as they cannot close my account or set deposit limits, so again not really customer service. I have sent you hundreds of emails over the last 3 months with a simple request, close my account, and still it’s open. Scammers and Dishonest and you know you are
Ringostarr 10.03.71
Why is it that I get a non generic response from you via trust pilot and not via your customer service email address

Reply from 1Bet
This is a worst bet website i ever used! When i sign up deposit 200 for sports bonues, they don't let me bet most games, this situation never happen in other websites. Ok, i quit the bonues and want to take out the money! They told me i need to roll over 5 times of deposit, roll over is normal, but i never heard that need to roll over 5 times, most just need 1 time. Ok, i bet sports games try to get to 5 times roll over! The funny thing happened, when i roll over to around 4 times, they didn't let me bet any sports games any more for no reason, they told me i can bet in casino get to the roll over target, that's super Crazy and stupid! It seemed like they keep force you to do sth in their way

Reply from 1Bet
Awful
App is terrible
Doesn't allow you bet on anything
Free bets are not free bets
Opened account and requested closure 16 hours later

Reply from 1Bet
My withdrawal was rejected and they told me to send my binance account details plus my deposits which I did and after they sent me another email telling me to withdrawal all my money from the account and after withdrawal is processed they will close my account for which reason I don't understand,it's ok you can close my account but please send mi my money
My user name is kitakaallan10,pliz look into this matter for me

Reply from 1Bet
my user name is : Nikunj1bet
withdral request no: 100740205744927594
i Deposited 150 CAD and then i leave from campaign because it force me to play total 1800 Cad,
I requested 150 Cad withdrawal but it is not yet approved, every time agent come on chat and says they will look into matter !!
i am waiting for my pending withdrawal request approval.
i Really request them to approve withdrawal request as early as possible.
Regards,
Nikunj

Reply from 1Bet
Dear 1Bet Team,
I am writing this email to you to request a refund of my deposit of EUR 1,000 made on 29th June 2024 on your site without any restrictions, despite making a self exclusion request on May 30th which was not processed by you in clear violation of self exclusion policies. Further, when I tried to withdraw my funds, the request was rejected twice citing 'insufficient rollover' policy while restricting my Sports Bets and your team forcing me to play Casino Games which I expressed concern about and yet my request was ignored.
To prevent further action and escalation, request you to immediately refund my deposit and ensure you follow Self exclusion policies properly.
User ID: Utkarsh1bet

Reply from 1Bet
Great betting site
Probably one of the best out there.
Fast verification
Excellent selection of slots.
Odds on sports are great
Only issue is withdrawal time.
Been 48hours now since I've requested a withdrawal
Agent has contacted me to confirm a small fee due to a number of withdrawals made in 30 days.
Will change to 5stars as soon as withdrawal is gone through as i truly believe this betting site is one of the best around and want to continue betting with them for the foreseeable future. But withdrawal times need to improve
Username: Andymurph93
Withdrawal id: #100740205744909955
I would be grateful if someone can look into this for me to help speed up the process
Cheers
EDIT 3/7 : As promised, 5Stars, just received payment.
Again my only issue is the withdrawal system is abit slow compared to other sites. I can appreciate that it's done manually to protect themselves as well as the players. The payout was quite large also so I can understand it took extra time.
But anyway love the site love the slots, and highly recommend them.
The staff who works the chat are also excellent at communicating, I didnt sense any scripted chats they seemed like personal messages.
Cheers 1bet 😊

Reply from 1Bet
Deposited €50 placed a bet, deposited another €50 placed a second bet. Both bets won my balance said €100. The winnings from the bets were in a 'bonus campaign' account. I contacted customer service they said the winnings are in the 'bonus campaign ' and need to be played through 12 times before they could be withdrawn. I had them cancel the bonus which forfeited the winnings and allowed me to withdraw my €100 deposited and close the account. An absolute joke of a set up.

Reply from 1Bet
I have been scammed out of €100 by these crooksters. They are trying to tell me that 2 clear winning bets are losers. I have shown screenshots, links and explained quite clearly that these are not losing bets. This goes far beyond ineptitude and is quite clearly an attempt to rob money from customers. AVOID AT ALL COSTS

Reply from 1Bet
I will not recommend anyone to use this bookie because they're 100% scammer company' my biggest winning match setteled as a loss I'm talking so many time for live chat but there not get my money back even I have a proof' so you understand how scammer this company

Reply from 1Bet
Do never play on this scam site!!!
Have tried for more than 24 hours to withdraw my winnings and only answers I get from chatting with support is some standard answer around it being another division that they don’t have access to. DO NEVER PLAY HERE!!!
Username is Tashoooo

Reply from 1Bet
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.