I was nervous to send my pride and joy away for repair. But, my mirrorless camera was back in my hands within 2 weeks, good as new. The SD socket replaced and camera serviced. Excellent communication... See more
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1st Aid Repairs did an excellent job on fixing and servicing my Sony RX100 mk vii. Communication was excellent with open and honest pricing at every stage and a decent turnaround time. The camera... See more
After struggling to find somewhere locally to look at my PENTAX camera i contacted 1st aid repairs and sent off my camera . Several things done including shutter unit , aperture control and replacing... See more
Sony A7iii needed repair, and after a small email conversation they identified what they thought was the issue, along with a quote and timescale. Due to parts issues outside their control, it t... See more
Company details
Information provided by various external sources
We Specialise in the repair of all photographic and video equipment, laptops, iProducts and Portable satellite navigation.
Contact info
Unit 3, Decimus Park, TN2 3GP, TUNBRIDGE WELLS, United Kingdom
- 01892528352
- enquiries@1staidrepairs.co.uk
- 1staidrepairs.co.uk
4.8
Excellent
129 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice to know they are there!
This company does business in the old-fashioned way. They are courteous and efficient. I bought a camera body, knowing full-well that it was faulty. They repaired and returned it by courier, all within reasonable time and cost. So nice to know they are there!
28 November 2019
Unprompted review
Highly skilled, courteous and very reasonable.
My Tomtom battery was dying (and it isn't as easy to change a battery as it might seem) a 3rd party broke the screen connector.
1st Aid Repairs of Tonbridge came to my rescue, fixed it within 10 days and returned it by DPD.
Highly skilled, courteous and very reasonable. Hope I never need their help again, but would not hesitate to go back.
24 May 2019
Unprompted review
Truly Great company
I accidentally dropped my Canon 300 mm f2.8 IS USM, lens on to the tarred road resulting dent of front ring and broken lens mount.I sent the lens to canon repair centre .But they returned it saying that no parts. I was devastated.Then I found this company on the internet and sent my lens. On the same day I was sent an estimate.It was very reasonable to me. So less than 10 working days They gave me a call and and said lens was ready and fully tested and in fully working condition. I paid the cost .The lens was delivered to my house following day at 11 am.
Amazing service.Highly recommended.
15 May 2019
Unprompted review
great customer service, great service for a fair price
had my camera canon powershot for service, it was very easy to deal with, customer service is just great and fast repair thanks again
30 June 2015
Unprompted review
Outstanding Service, Quick Turnaround
I had a £800 Canon 24-105 lens that got sand damage in focus ring. was quoted £96 for repair. decided to try and fix myself (big mistake) only made it worse and lens element came loose. asked them again for another quote. came back with the same £96 to repair.
sent lens off took 7 working days to repair and post back to me. lens now working great with no sand stuck in focusing ring. was initially sceptical about using the company until I saw they had an eBay seller account with 2000+ positive reviews with no negative feedback.
a Official Canon repair would have cost me ~£300. Highly Recommended.
25 April 2014
Unprompted review
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