Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced... See more
Company replied
I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful
The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back... See more
Company replied
What I wanted, when I needed it!
They stocked the components I needed and delivered them fast!
Easy On Line Service - Shocking Delivery
Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday)
In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden.
Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person.
Regards
Mike
Very reliable company
We had bought from 1stopelectrics many times and always we had a very good service and goods arrived on time and perfect.
best price , quick delivery
Ordered a varilight dimmer for the MK grid system around 25% cheaper than anywhere else I saw and arrived quickly well protected in a thick padded envelope .No complaints.
The service others should follow.
A very easy shopping on the net experience. Bought well branded product at an unbelievable price with prompt delivery, well packaged and protected.
Would certainly buy from here again.
Straight forward easy to use service
Goods were ordered incorrectly by myself but staff were very easy to deal with for the exchange
Great service as usual.
Have used several times and cannot fault at all.
good range - v easy to browse
the shopping was easy - an option to get parcels collected would be helpful considering I am also a TNT user and I know that it would have been 20 euro to collect and deliver the same parcel if it was on my account. all good other than that
a good company would order again
There was a mix up with my address hence a delay.
Having contacted them they reacted positively but this should not of happened in the first instance.

Reply from 1stopelectrics
Excellent products at best prices!
Excellent product range at good prices and very fast delivery service. A good company to do business with. Recommended.
Fantastic service, speedy delivery - would definitely use again!
Ordered late on Saturday, delivered Tuesday morning. Great delivery and kept informed of delivery status. I would not hesitate to order from them again!
Great speedy service
Everything was really speedy, I got an immediate confirmation email, the delivery was spot on and also I was impressed by how all the things I ordered were put together to minimise the packaging, which is great compared to a lot of other online deliveries with way too big parcels & too much packing material.
Excellent service. Prompt delivery. Value for money.
A very smooth transaction helped by good advice. Very quick turnaround with good communication from the start. Happily recommend this vendor.
Great products and service.
I love my new light switches! Ordering was quick and easy. They were delivered promptly and I was kept informed via email about my order.
Great service
Items arrived within 2 days, which I didn't expect! Well-packed and exactly what I ordered.
Will definitely be using this supplier again.
Best place to buy
The service and quality of the switches, sockets is the best I have found
Easy website with pictures of products and fast delivery!
Easy to use, reassuring images, good descriptions and quick delivery - good prices as well.
DIMMERS
GOOD VALUE, REASONABLE POSTAGE AND PACKING. DIMMERS LOOK VERY CLASSY
Good products, good service, helpful staff
My email queries were answered quickly and helpfully.
Delivery was lightning fast.
Trailing edge dimmer switches good quality and work well with LEDs.
Good service, but disappointed with the product finish
The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back and getting them replaced is usually a real bind), but I certainly considered this. Perhaps the company should perform a quality visual inspection before sending items out, to avoid the same thing happening to other customers.

Reply from 1stopelectrics
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





