Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had b... See more
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Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced... See more
Company replied
I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful
The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back... See more
Company replied
Scratches On Sockets and Dimmers
Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced dimmer switch still had scratches on them. Again they replaced the knobs without problems, but again the replacement had scratches on them. Why couldn't this be checked before they sent it off? They did say that they did, but in the dark? As they didn't see any blemishes. Again I took photos and showed them. For an expensive new four way dimmer you don't expect any marks what so ever on it. I gave two stars because they did in the beginning replaced all marked items and were very forthcoming and return postage got refunded straight away, but all the hassle and still with a dimmer switch that has marks on it, it's just two stars I can give.

Reply from 1stopelectrics
Service and help that can't be bettered.
Paul was very helpful in offereing to hold the order until I could add to it.
In the event, I could not do so at the time. so the order was fulfilled quickly and efficiently.
Thank you for your service.
Peter Walker
first class service
We ordered varied electrical accessories which were needed very quickly, and as promised arrived on time . highly recommended,
Excellent service
I had to order a 13A socket for a new installation plus a new front plate to replace one a clumsy builder had lost. An e-mail to 1stopelectrics about the new plate produced a very quick response and I had the two items within three working days.
Simply Great Service!
I've used 1stop a number of times and they always delivery quickly, items are well packed and prices competitive too. Very good all round.
Fast reliable and excellent product would buy again
Very reliable service quick delivery and tracking process product good quality will be buyin from this company again
swift and expedient
swift service, expedient delivery and a slick website
Varilight- huge range, largely best prices, fast service, good communication.
Impressed with this supplier. Highly recommended.
Good range of products, good service and fair prices. Thank you!
Bought a trailing edge dimmer switch which was unavailable at most electrical wholesalers. They knew exactly what I was talking about, most than at least 6 wholesale electrical companies I went to. They had the right product at a fair price and despatch and delivery was quick. Courier used also was very good, so very pleased about that also. Had a problem with my address not being correct as I had moved, but it was resolved quickly and courier came out quickly again and left as directed. Thank you, would definitely recommend and will shop again!
Perfect - quick, polite, the right things arrived in record time
I hardly ever give feedback but this was so great I wanted to tell you
Good value, great service and ever so prompt delivery! Job done!
I needed to buy some matching electrical sockets to replicate this supplied by a contractor. One call, very efficiently dealt with by a knowledgable individual and that was that. Goods arrived next day as requested. Good value and prompt service!
Fantastic Service . Thank you Alex.. All my house has your products . Number 1 . :-)
Same as above
great service
From ordering to delivery everything was so easy, great price and super service,
Good all round service from start to finish
Friendly and helpful advice coupled with prompt, efficient and courteous service - thank you.
Great products at a great price & fast delivery - what's not to like!
Great service - very prompt despatch
I ordered a sample for a project. It was despatched really quickly and was with me a day earlier than the estimate - thanks!
Very helpful
The guys here are really helpful and prices are good.
I have already recommended friends to this sight.
Thanks again 1stop
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