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Rated 2 out of 5 stars

Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had b... See more

Rated 2 out of 5 stars

Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced... See more

Company replied

Rated 1 out of 5 stars

I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful

Rated 3 out of 5 stars

The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back... See more

Company replied

1.3

Bad

TrustScore 1.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Middle of the road mirror chrome finish electrical plates

I didn't want a cheap finish that would tarnish or rust but with 38 items needed I didn't want to pay £10.00 plus per plate. These Varilight mirror chrome finish switches and sockets were ideal in terms of finish and cost and seem well built although time will tell. All items were stocked and in stock by 1StopElectrics and delivery was free and quick.

6 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent range of quality products and good, competitive prices.

I am not a trade customer, just a homeowner and have used 1stop electrics on several occasions during the gradual remodelling of our house. Each time has been a model of how online shopping should be done. It felt secure and a straightforward process. I would have no hesitation in recommending them to friends.

1 May 2014
Unprompted review
Rated 5 out of 5 stars

Great Service...

Rang the company, explained what I wanted, received excellent advice and placed order. Immediate confirmation of order via e-mail and next day was advised order despatched! Goods arrived within 48hours of ordering. What an easy efficient service and delighted with products. Can't recommend company highly enough, a well deserved 5* + rating.
Don Henderson

14 April 2014
Unprompted review
Rated 5 out of 5 stars

With 1StopElectrics the customer feels supported and they keep you continually updated, so you have faith and trust in them

Despite several difficulties in seeking out a particular switched spur 1StopElectrics went to extreme lengths to assist me. What really impressed was there quick replies. There was never a need to ask as to what was happening. So refreshing when one has to keep badgering many similar companies. Alex & Paul were always on hand, unlike others where names keep changing and no personal contact is possible. A great outfit I wish them well and good luck., Just stick with the personal approach you now have.

2 April 2014
Unprompted review
Rated 5 out of 5 stars

Excellent range of competitively priced products, with great customer service.

I have ordered various items from this company and have found their range of products and the prices to be truly excellent. The communications are very good to both email and mobile, giving you a clear indication of the current status of your order. Everything has arrived within 2 days and is always packaged well. I would recommend this company highly to other people.

25 March 2014
Unprompted review
Rated 4 out of 5 stars

great service shame about delivery

had a great service , was dispached the next day . Had a e mail and text to say it was on its way , so two days later still had no received item , so called wholesaler , was given couriers number . Thhey said delivery had been attempted but no one was in , i had not been left a card so didn't have any information . They told me only deliver on a mon to fri between 9 and 5 , so would have to go all the way to thamesmead on a friday afternoon to collect . This would put me off using wholesaler agaion , please change courier to royal mail , who take items back to sorting office , thanks

23 March 2014
Unprompted review
1stopelectrics logo

Reply from 1stopelectrics

Hi G.Booth, Thank you for your review. We have 2 websites: www.1stopelectrics.com and www.myswitchshop.com. The latter was especially created for the end user of Varilight products. This website gives 5 or 6 delivery options including 1st Class Royal Mail. In relation to your issue, you could have contacted us again, and we would have been happy, on your behalf, to have got the couriers to re-deliver the products to you, at the address given on the order, a neighbour or another address in the locale at no extra charge. If in doubt, just speak to us on 01293 851194 or alex@1stopelectrics.com and we can resolve all issues simply and quickly.

Rated 4 out of 5 stars

all was well.

delivery was fine though the first day they tried we did not hear them ring due to power tools. So it would have been good if they had called, but this is the shipping company.

Switch arrived and was what we ordered and needed.

13 March 2014
Unprompted review

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