20Cube Logistics Reviews 315

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more

Company replied

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 4 out of 5 stars

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. Ecommerce solution provider
  4. Logistics service
  5. Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

awesome customer service

awesome customer service
always going above and beyond to make sure we have our shipments on time

2 January 2025
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!


Rated 5 out of 5 stars

Prompt reply and kindess

23 December 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!


Rated 5 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

I had a particularly challenging…

I had a particularly challenging shipment involving fragile items, and I was anxious about how they would handle it. However, from the moment I engaged with their team, I felt reassured. They took the time to discuss the best packaging and handling methods to ensure everything arrived safely.

True to their word, the shipment arrived on time and in perfect condition. Their team’s expertise was evident, and their communication throughout the process was stellar.

28 November 2024
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

The service from Dan Drewett was…

The service from Dan Drewett was excellent.

13 November 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

Fast to quote us

Fast to quote us and doing follow up

14 November 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

Highly Recommend

Very easy to deal with, are on the ball. Customer Service is A1.

4 November 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

The level of customer service &…

The level of customer service & transparent communications we are receiving. Particularly from Chandima Allis

5 November 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

Outstanding Service

"I had a fantastic experience with 20Cube Logistics. The customer service was outstanding—always prompt, friendly, and incredibly helpful. The team was a pleasure to deal with, showing a high level of professionalism throughout. I would highly recommend them for their exceptional service and attention to detail."

3 October 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

Great experience and service all the…

Great experience and service all the way.
Have used 20Cube previously and have always had excellent service.
Will use them again.

2 October 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars

Jordan & Murali - pleasure to work with

Jordan and Murali are a pleasure to work with. They pride themselves on their professionalism and the high level of clear and concise communication.

1 October 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 4 out of 5 stars

Great partnership!

Staff are responsive to any request and work with us like they are part of our extended team. Account manager is always available to discuss and address any issues. Great logistics partner

13 September 2024
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Reply from 20Cube Logistics

Thank you for the 4-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Great communication

Great communication, and consistently provides nominations or RFQ opportunities to my company.

12 September 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Managing Director

good prompt service

6 September 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

All around easy

Right rate, good communication, coordinated approach

5 September 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 4 out of 5 stars

Mainly on the container side of Qube

Mainly on the container side of Qube

Relevant paperwork is received on time and when required quickly great response

3 September 2024
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Reply from 20Cube Logistics

Thank you for the 4-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

CFO really helpful

CFO really helpful , and always keeps the AP team on top of payment, appreciated for his hard work and AP people always reply with in 48 hours.

Keep communicating with vendors and customer.

7 August 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Great customer service

They have a personalized team who call you, and you can call when you need their help.

2 July 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, please consider leaving the same review on Google?

Rated 5 out of 5 stars

Great communicators

Communicate well and provide good updates.

10 July 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, please consider leaving the same review on Google?

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