Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more
Company replied
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See what reviewers are saying
The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more
Company replied
They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more
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Company details
About 20Cube Logistics
Written by the company
About US
20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.Dealing with things DIFFERENTLY
20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!INTEGRATE every part of the supply chain
From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.DIGITALISATION of supply chain processes
We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.TRANSFORMING the way our customers do business
Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.Drive INNOVATION forward
We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.Get a quote TODAY
Contact info
2A/51 Alfred St, 4006, Brisbane, Australia
- 07 3854 1227
- 20cube.com
4.5
Excellent
315 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rebecca Bailey is an exceptional…
Rebecca Bailey is an exceptional customer service person in offering feedback quickly and professionally.
1 March 2023
Reply from 20Cube Logistics
Hi Warren. Thank you so much for your 5-star review. We will share this with Rebecca and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
Reply from 20Cube Logistics
Thank you so much for your 5-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
A very professional team
A very professional team, with a good professional culture among employees. I wish you all the best and progressive growth.
28 February 2023
Reply from 20Cube Logistics
Thank you so much for your 5-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
Great work with documentation for…
Great work with documentation for Cyanide shipment from Brisbane to Africa, and Middle East
6 February 2023
Reply from 20Cube Logistics
Hi Elliot. Thank you so much for your 4-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve
Reliable business partner
6 February 2023
Reply from 20Cube Logistics
Hi Angelina Thank you so much for your 5-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
Ori Imp/Exp
Imports - increasingly becoming more challenging with late documentation being provided to 20cube
Exports - going the extra mile on charter vessel paperwork
26 January 2023
Reply from 20Cube Logistics
Hi Joe. Thank you so much for your 4-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
notification on when a container is…
notification on when a container is arriving, friendly and helpful drivers
31 January 2023
Reply from 20Cube Logistics
Dear David, Thank you so much for your 5-star review. We will share this with the team to let them know to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
Great service from the team especially…
Great service from the team especially at Brisbane bur also Melbourne. Very knowledgeable, engaging, proactive and effiicent.
31 January 2023
Reply from 20Cube Logistics
Dear Ian, Thank you so much for your 5-star review. We will share this with the team to let them know to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.
Absolutely Amazing
Absolutely amazing experience dealing with 20cube for the first time for my commercial shipment, smooth process from start to finish. Thank you so much
22 December 2022
Reply from 20Cube Logistics
Dear Amanda, Thank you so much for your 5-star review. We will share this with the team to let them know to keep up the good work. Your frequent reviews keeps our team motivated and helps us to improve.
Team is always active and extremely…
Team is always active and extremely helpful.
Team has great communication skills, positive attitudes and are always diligent.
2 January 2023
Reply from 20Cube Logistics
Dear Daniel. Thank you so much for your 5-star review. We will share this with the team to let them know to keep up the good work. Your frequent reviews keeps our team motivated and helps us to improve.
Our business portfolio and cartage…
Our business portfolio and cartage managers provide amazing customer service and clear communication, which is incredibly important to us as an importer.
30 November 2022
Reply from 20Cube Logistics
Dear Dave. Thank you so much for your 5-star review. We will share this with Joaquim and the team to let them know to keep up the good work. Your frequent reviews keeps our team motivated and helps us to improve.
Review
Needs to improve everything from the service. And needs to clarify to the client on what needs to be really done. Overall experience - Not Good
6 December 2022
Reply from 20Cube Logistics
Thank you for leaving a review, Emelson. We appreciate you taking the time to provide your feedback. 20Cube was appointed to work through the challenges that may be faced in the movement of this non-commercial transfer between the shipper and yourself. We have consulted with your company at length on the documentation and permits required to import this into the end destination country and reduce the risk of seizure or re-exportation. The advice provided to you has been extensive and we have also recommended an introduction to a customs broker that can assist you further. Until a valid import permit is obtained, it is not advisable to send the shipment. We trust that our scope of work has been fulfilled and that in due course, following the presentation of the appropriate documentation, we will be able to ship the product.
Great Experience - Great Service
We started off using 3 different Freight forwarders to make sure we were getting the best deal available, 20 Cube came in better on every quote but just as important to us the communication back from Joise and the team was 10 x better that we were getting from elsewhere. 20 Cube has become an integral part of our business and we can't speak highly Joise and the service she provides.
30 November 2022
Reply from 20Cube Logistics
Dear Scott. Thank you so much for your 5-star review. We will share this with Josie and the team to let them know to keep up the good work. Your frequent reviews keeps our team motivated and helps us to improve.
Response in timely manner.
8 November 2022
Reply from 20Cube Logistics
Thanks for taking the time to leave a review. We always appreciate your feedback :)
Good communicated and faster to reply…
Good communicated and faster to reply once we have and enquires and which provides information that is easy to understand in communication.
1 October 2022
Reply from 20Cube Logistics
Thanks for the stellar review. We look forward to continually delivering the best service possible
Poor communication
3 November 2022
Reply from 20Cube Logistics
We are very concerned about your recent review on trustpilot with regards to 20Cube Logistics " Poor Communication''. From our records we do not find any transactions with JFcaust. Our CEO would like to communicate with you to understand your requirements to see how we could serve you better.
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