24 Hour Wristbands Reviews 7,239

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping and delivery, often noting that products arrive earlier than expected. Many people are satisfied with the product quality, mentioning that items like wristbands, yard signs, lanyards, and whiskey glasses are exactly as designed and of excellent quality. The ordering process is often described as easy and straightforward, with good customer service that helps ensure satisfaction. However, some customers experienced issues with late deliveries, even when paying for expedited shipping, and found that estimated delivery dates were inaccurate. There were also instances where product quality was a concern, with blurry prints on shirts, smudged ink on pens, or temporary tattoos that didn't last. A few people also noted problems with order accuracy, such as receiving the wrong color or an incorrect quantity of items.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers were satisfied, noting that products... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers praise fast and correct... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers praise fast shipping, with some... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the excellent quality of... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express disappointment, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I paid a premium to have my order delivered by a certain date. The order only shipped from China the day it was supposed to be delivered and was very late. It was disappointing and I’m wondering if yo... See more

Company replied

Rated 5 out of 5 stars

We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more

Rated 5 out of 5 stars

Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was v... See more

Rated 5 out of 5 stars

The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more


Company details

  1. Promotional items
  2. Business-to-Business service

Information provided by various external sources

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contact info

3.8

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great experience with setting up the…

Great experience with setting up the buttons on our own. Very quick and efficient. Only feedback is to show how big 3inch is the buttons were a little larger than anticipated and, I think we would have gone 2 inch but other than that we will use them again. Very quick turnaround! 10 out of 10 quality! Thank you looking forward to future work.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I love my items

I love my items. I was skeptical about uploading my own image but it turned out perfect! and the additional free 100 bands will come in handy as well. I truly believe if I need more bands I will go here! They even came faster than anticipated !

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst printer I’ve ever worked with

Worst printer I’ve ever worked with. I uploaded “blurry” artwork for a baby blanket and agreed to have it be slightly blurry. It was a gift for a baby shower more for sentimental value than anything — so it’s the only artwork I had. They paused my printing without saying why; I had to inquire several days later and get their feedback that it was “blurry.” Fine, I said to print even though it was. The blanket I got is not only blurry (which is fine), but has what looks like black dust specks printed into it all over. This part was NOT in the “blurry” artwork, and Zazzle seemed to print it just fine without it. They won’t issue a refund and keep saying I agreed to “blurry” artwork. Don’t order from these scam artists.

25 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 5 out of 5 stars

The stickers turned out perfectly

The stickers turned out perfectly. The color, design, and arrangement are all exactly right. The one thing that surprised me is that I needed to cut them out, but it wasn't terrible.
When I placed them on my tumblers, they looked great and stuck on there well. This was an easy, successful process!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Great job! I needed just one hat and it turned out PERFECT! Great quality and fast execution! I always trust you to get the job done right!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Order confirmed, then delayed beyond event date

I made an order for wedding matchboxes well in advance. A few days later was notified they were out of stock and that they "might" get more in, but that it'd still be enough time. I waited until a week later, still not in stock. I cancel the order, within minutes they magically call me saying that they do have them in stock and can go into production but that it'd arrive after my event date. They have no problem taking your money, but it's a "maybe" if they'll fulfill the order. I feel totally jerked around. Customer service had no information and refused any kind of expedited shipment to make them arrive in time. Last time I come to this website or refer them to any of my clients.

20 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

We regret that we were unable to meet your expectations and sincerely apologize for any inconvenience caused. Your feedback is very important to us, as it helps us identify our shortcomings and improve our services. We are committed to making sure your future experiences with us are positive and satisfying. For any complaints, claims regarding your orders, or if you have any questions, you can reach us directly at 855-711-4467. Thank you for giving us the opportunity to improve and serve you better.

Rated 4 out of 5 stars

Delivery was quick

Delivery was quick, they allowed the design I wanted to be uploaded and the colors I chose came out as expected. Will order again.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Bait & Switch - AVOID

The photo and proof both showed a classic black koozie with black foam. What arrived was cheap and ugly white foam interior. When I submitted a 'wrong product recieved' notice they responded with 'our fine print says we're able to switch out based on availability'. Basically tough luck, too bad. So they lure you in with a product photo and then are able to switch it to something cheaper and uglier without asking if that is acceptable because their fine print somewhere says so? TERRIBLE business practice. Now we have to order new koozies because these are ugly and unuseable and we're still out hundreds of dollars we spent on them.

18 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

We regret that we were unable to meet your expectations and sincerely apologize for any inconvenience caused. Your feedback is very important to us, as it helps us identify our shortcomings and improve our services. We are committed to making sure your future experiences with us are positive and satisfying. For any complaints, claims regarding your orders, or if you have any questions, you can reach us directly at 855-711-4467. Thank you for giving us the opportunity to improve and serve you better.

Rated 1 out of 5 stars

I have not received my order

17 February 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

We regret that we were unable to meet your expectations and sincerely apologize for any inconvenience caused. Your feedback is very important to us, as it helps us identify our shortcomings and improve our services. We are committed to making sure your future experiences with us are positive and satisfying. For any complaints, claims regarding your orders, or if you have any questions, you can reach us directly at 855-711-4467. Thank you for giving us the opportunity to improve and serve you better.

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